Shipping & Returns
Sailèon All Sales Final Policy
At Sailèon, each collection is thoughtfully produced in limited quantities to maintain the exclusivity and quality of our brand. As a result, all purchases are considered final.
All Sales Are Final
- All items purchased from Sailèon are final sale and are not eligible for returns, refunds, or exchanges.
- Please review your order carefully, including product descriptions, sizing information, and shipping details, prior to completing your purchase.
Damaged or Incorrect Items
In the event that you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery at info@saileon.com with your order number and photographs of the item and packaging. We will review each case individually and work to provide an appropriate resolution.
Order Changes & Cancellations
Once an order has been placed, it cannot be modified or canceled, as orders are processed promptly to ensure timely fulfillment.
Shipping
Sailèon is not responsible for packages that are lost, stolen, delayed, or damaged in transit once they have been transferred to the shipping carrier. Customers are encouraged to verify their shipping information before placing an order.
By placing an order with Sailèon, you acknowledge and agree to the terms outlined in this policy.
Thank you for supporting Sailèon.
Sail on